Candlewood Suites Billings
Billings, MT
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Compensation: $16 - $19 hourly Responsibilities: Lead operations at the front desk and make sure guests have an exceptional stay
Generate occupancy reports and compile financial information for the general manager
Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
Make sure to adhere to the front desk budget...