Liberty Health
Wilmington, NC
QUALITY PERFORMANCE COORDINATOR - CSNP
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We are currently seeking an experienced:
QUALITY PERFORMANCE COORDINATOR – CSNP
JOB SUMMARY:
Identify members at risk for medication non-adherence using pharmacy claims and internal reports.
Conduct telephonic outreach to assess medication adherence and identify barriers.
Educate members on the importance of medication adherence and disease self- management.
Assist with closing member barriers.
Develop a report and present to interdisciplinary team to discuss identified barriers and potential solutions.
Communicate effectively with individuals across the care continuum.
Documents member information in the electronic medical record.
Communicate with member and/or family obtaining and providing information regarding care and needs....