$95,000 - $115,000 yearly
Magnetic Technologies Corporation
Rochester, NY, USA
About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves a wide range of industries, including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking a Service Desk Manager to lead and continuously improve our global end-user support operations. Reporting directly to the CIO, this role manages internal desktop support technicians, oversees outsourced support resources, and ensures consistent, high-quality IT support across the global organization. This role focuses on standardizing service desk operations, procedures, and service levels, aligning support delivery...