$90,686 - $137 yearly
Oregon Health & Science University
Portland, OR, USA
Patient Grievance Case Management US-OR-Portland Requisition ID: 2025-36703 Position Category: Hospital/Clinic Support Job Type: AFSCME union represented Position Type: Regular Full-Time Posting Department: Patient Relations Posting Salary Range: $90,685.66 - $137,322.12 annually Posting FTE: 1.00 Posting Schedule: Monday - Friday Posting Hours: 8:00am - 4:30pm HR Mission: Healthcare Drug Testable: Yes Department Overview This position includes the intake, investigation, follow-up, resolution and documentation of incidents and patient complaints, grievances, concerns, and inquiries at OHSU Hospitals and Clinics, including Casey Eye Institute, Doernbecher Children’s Hospital, and Ambulatory Care Clinics, satellite clinics, off-site centers and programs Function/Duties of Position Patient Advocacy: Responds to concerns brought by patients/families or staff. This activity occurs in person, in the department, on the phone, by written...