Carilion Clinic
Roanoke, VA
Job Title: Guest Services Rep Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 180 Floyd Ave - Rocky Mount CP04 Carilion Medical Center. Requisition Number: R160087 Guest Services Rep (Open)
How You’ll Help Transform Healthcare: Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility to promote a safe and secure environment. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and directs work of volunteers.
Welcomes, greets, and assists patients, visitors, and guests. Manages patient, visitor, and guest access and flow from point of entry to service area to support a positive experience. Uses patient identifiers to effectively route individuals. Serves as liaison between patient families and staff. Supports...