DHL eCommerce
Carteret, NJ, USA
DHL eCommerce Equal Opportunity Employer/Disability/VET Location: New Jersey, Carteret (EWRXB) Job Brief At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive and supportive environment for all! SUMMARY: The Cross Border (XB) Connect Super User will identify, investigate and resolve data holds by identifying the root cause of the data hold and coordinating the efficient resolution in a timely manner, utilizing all available resources, e.g., cross-functional groups. ESSENTIAL DUTIES AND RESPONSIBILITIES: Identify data hold and data hold type by monitoring production line and business system interaction; depending on type of data hold, coordinate action items with appropriate department support for efficient resolution; resolve all data holds using various User Interface (UI) tools in a timely manner;...