Pacificorp
Salt Lake City, UT
Service Coordinator location: PARK CITY, UT, US, 84098 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose As a Service Coordinator role, you'll be the vital link between our customers and field teams, helping keep operations running smoothly every day. You'll coordinate service requests and outage calls, dispatch work and trouble orders to field personnel, and work closely with supervisory teams to ensure timely and efficient service. No two days are the same. You'll be responsible for a variety of impactful tasks, including delivering exceptional customer service by phone, processing customer requests and guarantees, maintaining critical records through SAP and RCMS systems, preparing reports and correspondence, and supporting the day-to-day success of the...