$58,000 - $67,000 yearly
Princeton University
Princeton, NJ
Job Type Full-Time Overview The Service Point is the centerpiece of an overall strategy to create a valuable customer service experience for University students, faculty, and staff. The Service Point is the gateway for TigerCard, Parking and Transportation, Package and Mail, Dining, Housing and Real Estate Services, and student and classroom print operations. With the goal of ensuring a consistent, accurate, and timely delivery of information and services, the Service Point team works across campus departments to complement the customer-facing systems, services, and resources available. The Service Coordinator is the knowledgeable and talented first point of contact for all customers of the Service Point, which include students, faculty, staff, parents, alumni, contractors, visitors, and more. They are part of a cross-functional team responsible for consulting with customers—focusing primarily on in-person inquiries and attending to phone, email, and other channels as...