Alliance Health
Morrisville, NC
The Complex Case Manager will engage, and support members with the highest complexity, including multiple chronic conditions, severe mental illness (SMI), substance use disorder (SUD), intellectual/developmental disability (I/DD), mobility impairments, frequent emergency department (ED) and inpatient utilization, and social complexity. The role also requires periodic onsite visits with members in hospital and/or residential settings.
There is no expectation of coming into the office routinely, however, the selected candidate must be available to report onsite to the Alliance Office for business meetings as needed. In addition, you will travel weekly to meet stakeholders within either Harnett/Johnston or Wake/Durham counties, depending on your home location. Therefore, you must reside within a 40-mile radius of these served catchment areas.
Responsibilities & Duties
Initial Member Engagement
Contact the member, the member’s authorized representative,...