Methodist Healthcare Ministries
San Antonio, TX, USA
Position Summary Serves as a liaison between patients, providers, and specialty care services to ensure timely referrals, efficient appointment coordination, and seamless communication. Supports both clinical and administrative functions to facilitate compassionate and appropriate care delivery. Scope and Impact This position directly supports patient care coordination across multiple clinics, specialty providers, and support programs. It significantly impacts patient satisfaction, clinical workflow efficiency, and adherence to healthcare protocols. No direct budget responsibility or supervisory duties. Decision-Making Authority Operates with moderate independence in coordinating referrals, scheduling appointments, and resolving patient inquiries. Makes routine decisions within established protocols and escalates complex issues to supervisors or clinicians as needed. Interactions / Working Relationships Internal: Frequent interaction with MHM clinic staff, primary...