Golden Nugget
Stateline, NV, USA
Overview:
This position is responsible for developing and coordinating programs to attract high-limit players and host such guests to ensure guest satisfaction and repeat visits. Work requires superior communication and judgmental skills, as position is called upon to interact frequently with high limit customers and make decisions regarding extensions of large sums of money and complimentaries. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES : Work with customer contact departments to implement strategies and programs to cultivate the market for new and existing high-limit casino guests. Monitor existing high-limit guest programs and develops knowledge of customer betting habits, credit situation, and levels of participation in order to...