28 customer success manager jobs found

Job Description Summary The Front Desk Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, managing, and scheduling of the front desk team. This role also assists the Front Office Manager with the accounting and human resources functions of the Front Office. The Front Desk Manager serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The Front Desk Manager also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent. Job Description Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel....

Location: Austin, Texas, United States of America Requisition ID: R32620 Position_Type: Full time | Full time Job Description Zendesk is built on a unique combination of powerful software and human ability, which allows us to strike the perfect balance of innovation and empathy. It’s what Zendesk is known for, and it’s why we're known as the intelligent heart of customer experience. Reporting to the Senior Director of Lifecycle Marketing, we are seeking an experienced Group Manager, Localization. In this role, you will set the vision for transcreation and localization efforts, lead execution, and ensure that our global customers receive a seamless and consistent experience across languages and regions. Key Responsibilities: Strategy and Leadership Set the vision and develop a comprehensive localization strategy and enhance the user experience across multiple languages and regions. Lead the localization process from strategy through...

Overview: There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.   From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus’ success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.   Job Summary:  We are seeking a Senior Experiential Designer who combines strategic marketing design expertise with pre-sales conceptual visualization skills. This role leads 3D conceptual modeling of branded environments to differentiate the company in high-value opportunities and collaborates...

As a member of the FNA team, the Communications and External Affairs Manager will work in collaboration with the CEO, lobbyist and program director to advance FNA’s mission to support Florida’s nonprofit sector through communication strategy and execution, as well as logistic support and thought leadership. Education/Experience: Minimum of 3 years of experience in communications, and/or project management.  Public policy experience preferred.  Experience in nonprofit, foundation or membership organization is preferred. Bachelor’s degree required.  Degree in public policy, journalism, communications, or related field preferred. Skills Required:                                 Excellent communication skills, including strategy, writing, oral and visual presentation, design, and social media Event and logistics coordination Ability to work independently Microsoft Office (required), and Constant Contact (preferred), Canva...

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work. We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our   epic celebrations   and   employee recognitions. Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in...

A/V Specialist - Dedicated US-MA-New York, United States Job ID: 2025-7150 Type: Regular Full-Time # of Openings: 1 Category: CUSTOMER SUCCESS NY, NY Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best...

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.The Service Desk Supervisor plays a pivotal role within FORTÉ by serving as the Managed Services operational leader responsible for customer support, resource allocation and management of the service component for several FORTÉ Business Units . This position will also act as a liaison between the business unit operations team, tiered support subject matter experts, and the central service desk. This role will support the Managed Services organization as a whole, but...

MillerKnoll Summer Internship Program is a paid opportunity that allows you to gain real-world experience and cultivate your professional skills. Besides the work you'll do within your field of study, you'll participate in one-on-one meetings with mentors, a summer-long project, learning sessions with senior leaders, and much more. Job Title: Content Creation Marketing Intern Location: Stamford, CT Duration: May 2026 - August 2026 Schedule: Full Time Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. About this opportunity : MillerKnoll's Summer...

Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method®, Mrs. Meyer's Clean Day®, Babyganics ® and Ecover ®. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you're into pioneering the future and doing good while doing business, come join us. The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world. The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 142,560.00...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Integrated Campaign Operations Manager At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  But our success isn’t driven solely by what we do. We also care...

Position Title:  Field Operations Technician (T3) Company Summary For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. Although you'll be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit:   https://www.crowncastle.com/strategic-review-results Role Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation’s largest Wireless...

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career...

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.The Branch Sales Engineer partners with our Sales Teams in various ways in a pre-sale's technical role, providing technical consultancy and specialized support to augment the sales effort, giving demonstrations and technical presentations for customers, partners and prospects showcasing A/V product solutions, explaining features/benefits to customers and designing and configuring products to meet specific customer needs. What You Will be doing: Provide...

WHAT YOU WILL DO EVERYDAY As the Manager of Wealth Service Operations, you will lead the operational strategy and execution for investment services, preferred banking, and treasury operations. You will be responsible for ensuring a seamless member experience, driving operational scalability, continual process improvement, implementation of existing software updates and new wealth service systems, and supporting the strategy. This role will focus on optimizing ticket resolution, enhancing service delivery, and aligning operational practices with organizational goals.   You will collaborate cross-functionally with internal stakeholders in Wealth, Commercial, Retail Operations, Fraud, Compliance, and Technology to ensure that operational processes are efficient, compliant, and member-centric.   Direct Reports: Treasury Operations Specialist I & II, Wealth Client Advisor I, Preferred Services Specialist   HOW YOU WILL MAKE AN IMPACT 30%...

LifeWorks of  Austin, TX  is looking for a Digital Marketing Specialist to join our Strategic Partnerships team! The Digital Marketing Specialist is responsible for leading LifeWorks’ digital engagement strategy to increase awareness, drive online revenue, and strengthen donor and community relationships. This is a hands-on role that requires both strategic leadership and direct execution of digital campaigns, content, and analytics. Reporting to the Director of Marketing & Communications, this role manages the customer journey across digital platforms—including email, website, and digital fundraising campaigns—to ensure LifeWorks delivers compelling and mission-aligned experiences. The Digital Marketing Specialist plays a critical role in advancing the organization’s online presence, optimizing digital channels, and telling LifeWorks’ story in ways that inspire action and support. This position is accountable for meeting or exceeding defined online fundraising and...

The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies. The Riverside University Health System Public Health has an opportunity for an in-office IT User Support Technician II who will be assigned to the Field Desktop Support Division, located at the Health administration building, 4065 County Cir Dr, Riverside, CA 92503. The IT User Support Technician II is a skilled, customer-focused professional responsible for providing advanced technical support and solutions to end users across the Health Administration Building and other sites. This role requires a deep understanding of computer systems, software applications, and network connectivity, as well as the ability to communicate effectively with staff at all organizational levels from office and field personnel to executive leadership. The incumbent will diagnose, troubleshoot, and resolve a wide range of...

If you're ready to create engaging lifestyle content that connects with Las Vegas audience, then KTNV, The E.W. Scripps Company's ABC affiliate has a great opportunity! We're seeking a dynamic Producer for Morning Blend who will organize, write, shoot and edit for our non-news local production. You'll oversee story selection and placement, graphics, teases and pre-production while ensuring quality content for clients and directly participating in the management of the show as it airs. WHAT YOU'LL DO: Book segments and write copy. Attend and field produce on-location segments to ensure the best quality of segment for the show and client satisfaction. Work with account executives to enterprise ideas for their clients, assist with sales leads and client management. Meet with clients to discuss segment ideas, guest sheets and work with them to develop creative content that will sell their product. Act as line producer in the control room, working closely with...

Publix’s Customer Care and Social Media (CCSM) department is seeking an Analyst within the Analytics and Insights team who will develop analytical solutions for supporting the department and business area needs throughout the company. This includes dashboards and various data visualizations measuring department key performance indicators, as well as analyses for customer engagement performance, operational  improvements, workforce, staffing and forecasting. Additionally, the Analyst will consult with business areas across the company to deliver impactful voice of the customer insights informing product and service decisions, strategic crisis response, as well as root cause of customer opportunities and pain points. Ideal candidates have excellent communication skills, which includes exceptional writing, storytelling, and presentation skills with ability to tailor communications to a variety of audiences, including senior and executive leadership. Additionally, they are skilled...

The Scripps Howard Foundation is seeking a Marketing & Communications Manager to develop and execute creative, engaging internal and external communications strategies that advance the mission of the enterprise. Lead strategic efforts related to brand awareness, program promotion and donor communication. WHAT YOU'LL DO: Develop and execute the department’s social media strategy, including content creation, scheduling, reporting and community management. Maintain and update the program’s website, coordinating with internal and external stakeholders to ensure content accuracy, usability and brand consistency. Oversee digital and print marketing projects from concept through production, including coordination with freelancers, design firms and the Scripps creative group. Plan, write, edit and produce a wide range of content—including e-newsletters, marketing collateral, presentations, scripts and various communications pieces. Manage digital advertising...

Job Classification: Corporate - People Team At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions! Prudential is a place where your graphic design flair, eLearning acumen, and content curation abilities will not only be celebrated but will also directly contribute to the growth and development of our workforce. As part of our team, you will drive the creation of learning experiences that are both educationally profound and visually stunning, helping us foster a culture of continuous learning and innovation. Your role will be instrumental in creating and curating a diverse array of content, ensuring our employees have access to the best and most relevant learning resources available. An ideal candidate for the L&D function is agile and intellectually curious, able...