Crestline Hotels & Resorts
Virginia Beach, VA, USA
Be the reason guests feel at home at Courtyard Virginia Beach Oceanfront North/37th Street. We’re seeking a Front Desk Agent who greets every guest with a smile, provides thoughtful support throughout their stay, and takes pride in delivering genuine hospitality.If you love helping others and enjoy creating positive moments, you’ll fit right in here. Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Potential Career Paths: Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations Key Duties & Responsibilities: Resolve guest complaints, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests,...