Sonesta Hotels International Corporation
Hilton Head Island, SC, USA
Job Description Summary Job Overview: Supervised on-the-job training program, which involves a student rotating through a variety of jobs in front office department to learn all aspects of operating and managing a hospitality operation. In some cases, the internship may involve a student focusing his/her time on one particular area. Participants will be expected to learn and master the job duties of the position within their assigned department such as; Front Desk Operations, Concierge, Bell Services, Reservations, and PBX through rotation and cross training. Job Description .Essential Duties & Responsibilities: Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures...