Zendesk
Remote
Location: Remote, Alabama, United States of America | Remote, Wisconsin, United States of America | Remote, Washington D.C., United States of America | Remote, Washington, United States of America | Remote, Virginia, United States of America Requisition ID: R33797 Position_Type: Full time Job Description As a Senior Incident Manager at Zendesk, you will respond to production incidents and coordinate engineering response efforts as they occur within your region. This includes coordinating all activities associated with the engineering Incident Management process. You will support teams across the organization, primarily Engineering, Product Development and Customer Advocacy, in responding to, investigating, managing and resolving product incidents. Core Responsibilities Be the Incident Commander driving response and resolution Severity 1 - 4 incidents Support the response for Severity 0 incidents Participate in on call rotation Drive...