Nemours
Jacksonville, FL
Nemours is hiring an Access Strategist to join our Jacksonville, Florida team. The Access Strategist plays a key role in shaping how patients begin their care journey, helping ensure each individual is guided to the right provider, location, and appointment type at the right time. This role brings together clinical insight, operational strategy, and technology-driven solutions to design and sustain decision-supported scheduling workflows that are clear, consistent, and scalable. By leading the development and ongoing improvement of scheduling decision trees and access logic, the Access Strategist partners across clinical, operational, and IT teams to strengthen access, support self-service scheduling, and create a more seamless experience for patients and staff. Key Responsibilities Design and lead the development of smart scheduling decision trees that guide patients and schedulers to the right visit type, provider, location, and referral pathway. Create clear governance...