Lake Charles Memorial Hospital
Lake Charles, LA
DESCRIPTION OF POSITION:
Performs related processing duties for all patients being served by the respective clinic. As a member of the clinic team the New Patient Coordinator is trained in performing a wide range of skilled administrative, clerical, and clinical duties.
RESPONSIBILITIES AND DUTIES:
Able to perform administrative duties (i.e. scheduling, registration, insurance authorization, answering phone, schedule testing, refer patients as ordered by physician or mid-level provider etc…).
Answers phone with correct salutation. Takes messages when appropriate.
Greets each patient warmly and cheerfully.
Completes all incoming referrals according to office procedures.
Registers all new patients into the system and the patient portal.
Completes an intake questionnaire on each new patient and triage the patient to determine the type of care needed and which provider would suit the patient best.
Complete psychosocial assessment on each patient and scan...