$118,000 - $178,000 yearly
Zendesk
Austin, TX
Location: Austin, Texas, United States of America Requisition ID: R35345 Position_Type: Full time Job Description Overarching Objective For The Role: Accelerate customers’ time‑to‑value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Own customers’ multi‑year AI roadmap and execute cross‑functional delivery—aligning Product, Services, Sales, and Partners to scale safe, sustainable AI programs Deliver quantifiable commercial outcomes —protect renewals, grow account expansion, and translate AI adoption into predictable revenue and retention improvements How You’ll Make an Impact Strategic Responsibilities Full Ownership of AI Roadmap Delivery: Lead the design, planning, and execution of comprehensive AI adoption and expansion roadmaps for key customers, ensuring alignment to their broader business goals and...