Independence Blue Cross LLC
Philadelphia, PA, USA
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve. Summary The Care Transition Specialist is responsible for supporting members as they transition from inpatient care to home or another care setting. This role ensures continuity of care, reduces avoidable readmissions, and promotes positive health outcomes through proactive outreach, education, and coordination of services. Responsibilities Member Outreach & Engagement Contact members post-discharge to review discharge instructions, identify current needs, and escalate immediate needs to clinical team. Educate members on medication adherence, symptom monitoring, and follow-up appointments. Identify social determinants of health barriers and connect members to appropriate...