Anna Jaques Hospital
Newburyport, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Director of Quality & Safety, the Quality, Safety & Performance Improvement Specialist supports the advancement of a comprehensive quality, patient safety, regulatory, and patient experience program at Anna Jaques Hospital. Working collaboratively with clinical, operational, and administrative leaders, the Specialist is responsible for coordinating, facilitating, monitoring, and evaluating activities related to quality improvement, performance improvement, patient safety, patient grievances, regulatory compliance, accreditation readiness, and patient experience. This role serves as an internal consultant and resource to departments throughout the organization and supports efforts to improve clinical outcomes, enhance patient experience, reduce organizational risk, and foster a culture of safety, service excellence, and continuous...