Worthington Enterprises
Columbus, OH, USA
As the Customer Success Manager (CSM), you will be the face of our connected technology solutions for the propane industry-helping marketers modernize their operations through IoT innovation. You'll guide customers from first install to long-term adoption, ensuring they achieve measurable efficiency and ROI gains. This is more than an account management role. You'll set the vision for how our customer experience team scales, influence product direction with real market insight, and serve as the internal voice of the propane marketer during product updates and launches. We're looking for someone who pairs a deep understanding of LPG operations with a passion for technology and customer success. If you're energized by transforming a traditional industry through data-driven tools and meaningful relationships, this role offers the opportunity to lead that change. Responsibilities: Customer Relationship Management Serve as the primary point of contact for strategic customer...