San Francisco Health Plan
San Francisco, CA, USA
Reporting to Clinical Supervisor, Care Management, the Care Management Community Coordinator (CMCC) conducts biopsychosocial assessments. The CMCC develops person-centered plans and serves as a liaison across multiple clinical providers, community agencies, and social-service partners. Although primarily based in the SFHP office, the role includes limited community-based fieldwork, including clinic and hospital visits, work with community-based organizations, and occasional home visits.
The CMCC manages a diverse caseload across several care-management programs, requiring strong attention to detail and adherence to program workflows and documentation standards. The company expects the role to operate independently, using mobile technology and online clinical documentation systems to support casework. CMCCs also contribute to continuous improvement efforts that enhance the efficiency, effectiveness, and equity of SFHP's care-delivery model.
Please note that while SFHP supports a...