Zendesk
Remote
Location: Remote, Maryland, United States of America Requisition ID: R33638 Position_Type: Full time Job Description As an Engagement Manager, you serve as a reliable and steady presence for customers, adeptly gathering their business requirements and designing comprehensive solutions that align with their needs. You excel in implementing these solutions based on customer specifications while effectively collaborating with various stakeholders across the organization. You are a highly adaptable professional responsible for creating and executing projects based on customer requirements, acting as the primary internal and external contact for the customer’s vision and objectives. You have a proven track record of successfully managing project outcomes and driving customer engagement plans, ultimately ensuring exceptional service delivery. As an agile leader, you possess experience in coaching and are a trusted steward within the community of employees. You...