Zendesk
Remote
Location: Remote, Georgia, United States of America | Remote, California, United States of America | Remote, New York, United States of America | Remote, Texas, United States of America | Remote, Massachusetts, United States of America Requisition ID: R33831 Position_Type: Full time Job Description Company Overview Zendesk powers modern, AI-first customer service for organizations of all sizes. Our platform combines ticketing, messaging, help center, voice, analytics, and workforce/quality tools with AI agents and Copilot, delivered with predictable per-agent pricing and robust add-ons. We differentiate with speed, agility, and an intuitive, out-of-the-box platform that’s trusted by more than 160,000 businesses worldwide. Role Overview We are seeking a strategic and hands-on Principal, Pricing Strategy to support and drive monetization of Zendesk products. The role involves investigating and evaluating pricing and packaging strategies to capitalize...