Anna Jaques Hospital
United States
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Located at 482 Bedford Street Lexington Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers. Job Description: Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient...