Riggs CAT
Little Rock, AR, USA
Riggs CAT Description:
The Branch Manager is responsible for the overall operations of the branch. This position will be over the new Rebuild Shop and the Machine Shop. This includes profitability and effective management of parts, service, sales, and rental operations. The Branch Manager works closely with their sales counterparts to establish seamless team dynamics dedicated to exceeding our customers’ expectations. WHAT YOU'LL DO Effectively manage all day to day operations of the team. Responsible for financial performance objectives of the branch. Manages all key performance metrics of the branch. Monitor and ensure customer satisfaction by monitoring customer loyalty metrics and NPS scores. Cross train individuals to perform in various departments Develop and recommend best practices to improve market share, financial performance, customer loyalty, customer growth, employee satisfaction, etc.
Requirements:
WHAT YOU'LL NEED 4 year...