Honeywell INC.
Torrance, CA, USA
Job Description As a Sr Customer Support Management Professional here at Honeywell, you will be responsible for managing and developing a Field Service Engineer (FSE) team, ensuring that our customers receive exceptional service and support throughout their journey with us. Your role will involve developing and implementing strategies to improve customer satisfaction, driving operational excellence, and optimizing resource allocation. By effectively managing the customer support function at a senior level, you will contribute to customer loyalty, retention, and business growth. Your leadership and expertise will play a crucial role in enhancing our reputation as a customer-centric organization. You will report directly to the SPOT and Parts Leader and remotely work with FSEs near our Torrance CA, Broomfield, CO, or Houston, TX locations. In this role, you will impact leadership and team management, customer satisfaction, operational excellence, cross-functional...