Gregory Poole Equipment Company
Mebane, NC
PRIMARY FUNCTION: Planning and managing the branch operations to ensure efficient and profitable parts, service and product support sales. Provide effective customer relation activities designed to enhance continuing services use by customers. Support overall construction sales throughout the company. ESSENTIAL DUTIES: Site Administration - 50% time activity Provides daily supervision and guidance for service and parts branch associates and manages general office business activities as needed. Establish and monitor parts and service goals and results including location conditions, job and performance standards, time utilization and performance of associates, etc. Ensures timely and appropriate scheduling/dispatching of field service technicians. Ensures proper work order maintenance by monitoring daily time entry and workorder processing. Meets company's mandated "10 days from last labor activity" in closings of workorders. Evaluates overall...