Siemens Healthineers
Cary, NC
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As Head of AI Operationalization & Transformation in North America Customer Service, you turn selected AI-enabled ideas, prototypes, and technical capabilities into scalable, adopted, and measurable operational solutions. The role serves as the business-side bridge between AI innovation, process efficiency, IT, analytics, and operations. It ensures that AI solutions are connected to real service workflows, deployed with practical readiness criteria, adopted by users, and measured against realized business value. The role complements the existing Heads of Innovation, Process Compliance and Efficiency,...