N C Machinery Co.
Anchorage, AK
Our Anchorage Branch is looking for a Service Supervisor. If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you.
Responsibility:
Review workload and identify and address potential problems, work with customers on quotes to resolve billing conflicts, be responsible for customer and employee satisfaction and profitability.
Ensure repairs and preps are complete, on time and on budget.
Manage technicians to ensure safe and efficient repairs/prep processes and coordinate training efforts to ensure the development of technicians.
Qualifications & Experience Needed:
Must have a valid driver's license,
High school diploma or equivalent.
Minimum of 3-5 years' experience in a service department; CAT experience...