Carilion Clinic
Roanoke, VA
Job Title: CONTACT CENTER SCHEDULER I Description Employment Status: Full time Shift: Day/Evening (United States of America) Facility: 2301 Brambleton Ave SW - Roanoke CP07 Carilion Medical Center. Requisition Number: R161491 CONTACT CENTER SCHEDULER I (Open)
How You’ll Help Transform Healthcare: The Contact Center Scheduler is one of the first points of contact for patients requesting appointments with our providers or information about our practices. Working in a call center environment, the Contact Center Scheduler is responsible for managing incoming referrals and scheduling appointments for a clinical department. Clinical departments are complex multi-specialty, multi-location medical practices serving a broad geographic area.
The Call Center Scheduling Specialist I Navigates multiple systems simultaneously in order to effectively schedule appointments, tests, and/or procedures according to protocols established by clinical staff and scheduling...