Erbe USA, Incorporated
Kennesaw, GA
Essential Responsibilities
Performs annual maintenance on sales representatives’ demonstration equipment.
Prepares testing documentation and service reports for equipment worked on.
Performs periodic maintenance on equipment returned from trade shows, courses, labs, etc.
Conducts checks on OEM equipment and coordinates the return of such equipment to OEM for repair.
Performs monthly verification checks on bench testing equipment.
Ensures correct parts inventory is maintained while performing equipment servicing.
Oversees software updates, reconfigurations, and modifications on Erbe requirement as required.
Provides limited technical support and consultation to customers and sales reps via telephone.
Adheres to relevant technical procedures per standard operating and testing procedures as well as quality system regulations guidelines.
Participates, as necessary, in the set-up and breakdown of training room/equipment during customer training.
Participates...