Carilion Clinic
Roanoke, VA
Job Title: CONTACT CENTER scheduler 1 Description Employment Status: Full time Shift: Day (United States of America) Facility: 2301 Brambleton Ave SW - Roanoke CP07 Carilion Medical Center. Requisition Number: R162281 CONTACT CENTER scheduler 1 (Open)
How You’ll Help Transform Healthcare: The Call Center Scheduling Specialist is one of the first points of contact for patients requesting appointments with our providers or information about our practices. Working in a call center environment, the Call Center Scheduling Specialist is responsible for managing incoming referrals and scheduling appointments for a clinical department. Clinical departments are complex multi-specialty, multi-location medical practices serving a broad geographic area. In addition, the Call Center Specialist must also have achieved mastery in scheduling and is a subject matter expert in complex appointment scheduling functions.
The Call Center Scheduling Specialist is one of the first...