Metalcraft of Mayville
Brandon, MS, USA
Metalcraft of Mayville Metalcraft of Mayville is an Equal Opportunity Employer:Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity Technical Support Specialist US-MS-Brandon Job ID: 2025-4124 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Scag Southwest Overview Reporting to the Regional Distribution Center Manager for Scag Power Equipment in our Brandon, Mississippi office, this employee will be working with our SCAG customers and dealers, and maintaining additional documents and processes. Responsibilities C ustomer Support - Handle customer technical support calls, e-mails, phone calls, etc. - Handle Pro-Gold Dealer contacts. - Communicate with and assist Scag Territory Managers with service, warranty and parts concerns as needed. - Assist distributors, dealers and end users with machine troubleshooting, parts questions and concerns. - Management,...