Honeywell INC.
Fort Washington, MD
Job Description The Lead Field Service Technician is responsible for leading the installation, maintenance, troubleshooting, and optimization of Fire Alarm/Life Safety Systems. This role provides technical leadership to field teams, supports complex customer issues, ensures compliance with applicable codes and standards, and delivers exceptional customer service while driving operational excellence. Responsibilities KEY RESPONSIBILITIES Lead and perform complex field service tasks including installation, maintenance, and repair of Honeywell products and systems. Provide technical guidance and mentorship to junior field service technicians to enhance team performance and skills. Ensure compliance with company policies, safety regulations, and quality standards during all field service activities. Collaborate with internal teams and customers to resolve technical issues and improve service delivery. Document service activities accurately and report on service performance...