Nvidia Corporation
Santa Clara, CA
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we're tapping into the unlimited potential of AI to define the next era of computing-an era in which our GPU acts as the brains of computers, agents, robots, and self-driving cars. As a key member of the NVIDIA Partner Network (NPN) Organization, we are looking for a Manager in Santa Clara who will lead our global portal support and onboarding operations. The scale of our portal operations has reached a critical point, now supporting over 90,000+ users with thousands more onboarding every month. We need a visionary leader to decouple our high-level strategy from daily support operations, ensuring a world-class experience for our expanding Partner Ecosystem! What you'll be doing: Lead Global Support Operations: Take full ownership of the NPN Portal support and onboarding functions, managing a high-volume environment that resolves over 13,000+ external support cases...