$96,880 - $145,090 yearly
Canon U.S.A., Inc.
San Jose, CA
Regional Service Manager (Semiconductor) US-CA-San Jose Job ID: 34915 Type: Full-Time # of Openings: 1 Category: Field Service CUSA San Jose Branch About the Role Are you seeking a new opportunity to work for one of the world’s most admired and respected companies? Located in San Jose, this position will provide ongoing support to customers including installation, warranty and contract support for Canon’s Photolithography products. Your Impact Manage Canon support teams / service department daily functions to ensure clients receive assistance with technical aspects of products and services. Respond to escalated customer support issues and manage allocation of resources from other sites or Japan. Implement customer support processes to enhance customer satisfaction including record maintenance and improving support plans. Formulate and revise customer support policies and promote their implementation. Follow through on plans for targeted...