Equifax, Inc.
St. Louis, MO
The Process Improvement and Governance Manager is responsible for driving sustainable, repeatable, and quantifiable business process improvements. This involves collecting and analyzing process data to measure the effectiveness of current business processes. This role oversees compliance governance and related initiatives, managing individual project deadlines and deliverables, while also supporting broader compliance efforts. What you'll do: Responsible for implementing and managing moderately complex process and customer experience improvement solutions in partnership with internal project teams and other stakeholders/partners Develop and execute continuous improvement plans in order to support functional and departmental strategies. Assist in the review of policies and procedures and present solutions that have the greatest impact on revenue and client satisfaction. Lead change management efforts by partnering with internal quality, training, and operational...