KEMBA Financial Credit Union
Gahanna, OH, USA
Title: Branch Manager
Reports to: Director of Sales and Member Experience
Supervises: Assistant Branch Manager, Concierge, Member Services Representative
Status: Exempt
Objective
The Branch Manager is responsible for planning and directing all branch-related activities that affect the public relations and corporate image of the Credit Union. This high-contact sales and leadership position requires the ability to deal effectively with members and associates in person, by telephone and in writing along with the ability to work in a fast-paced and results-driven environment.
Duties and Responsibilities
Coordinate, supervise and effectively schedule the branch office staff and their daily activities in servicing the membership
Assist members with any service or sales related activities to ensure they enhance the financial lives of the members they serve
Lead, motivate, coach, and develop the sales staff
Provide consistent and ongoing support to the...