Access Information Management
Houston, TX, USA
The Records Analyst (RA) serves customers by maintaining and processing physical or electronic client assets and daily services managed by our Records Management as a Service team. Primary Functions: • Process all types of daily services and deliver in accordance with defined client-specific procedures, standards and required service levels for one or many clients. • Investigate and resolve any discrepancies for incoming or outgoing requests; ensure proper custody tracking, scanning and manifesting of all orders, bundle and prepare files, bins or other containers for shipment. • Apply records management and industry specific records knowledge to advanced daily tasks such as interfiling, creating new files or records cleaning activities. • Assist in loading and unloading company trucks and vans. • Ensure regular process steps are completed daily for assigned work orders, such as scanner communication. • Maintain physical file room upkeep. • Accurately prepare all necessary...