Sonesta Hotels International Corporation
Newton, NJ
We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Quality Assurance Manager is responsible for ensuring that Sonesta-branded hotels deliver consistent, high-quality guest experiences in accordance with brand standards, service expectations, and operational guidelines. This role manages the planning, execution, and follow-up of property inspections, providing actionable insights and coaching to hotel teams to drive continuous improvement...