Empower Federal Credit Union
Vestal, NY, USA
Role: The Assistant Branch Manager works alongside the Branch Manager to oversee the daily operations of the branch. This role includes managing branch staff, ensuring operational efficiency, and supporting the delivery of excellent member service. The Assistant Branch Manager is also responsible for helping foster a collaborative team environment, maintaining compliance with policies and procedures, and assisting in achieving branch goals. Essential Functions & Responsibilities: 30% Team Management & Culture: - Work closely with the Branch Manager to maintain a collaborative, performance-driven team environment focused on continuous improvement. - Lead, coach, and support branch staff to build a well-trained, motivated, and accountable team. - Promote a respectful and professional workplace that delivers consistent, high-quality service to all members. - Encourage a member-focused approach through consultative service and proactive...