Alliance Health
Morrisville, NC
The Manager - Care Management Performance Optimization is responsible for driving operational alignment and leading performance and optimization initiatives across the Care Management department. The role focuses on identifying performance gaps, streamlining processes, enhancing service delivery, and executing cross-functional projects to improve quality, cost-efficiency, and member satisfaction.
This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) for onsite team meetings as needed
Responsibilities & Duties
Performance Management
Monitor, analyze, and report on care management KPIs
Collaborate with care management leadership and others to develop performance dashboards and reporting tools
Identify performance gaps and lead root cause analysis and action planning
Improve care management business processes by enhancing operational...