Zendesk
Remote
Location: Remote, Wisconsin, United States of America | Remote, Mexico City, Mexico | Mexico City, Mexico Requisition ID: R33071 Position_Type: Full time Job Description Senior Manager, Customer Education Programs Zendesk’s Digital CX team is building the future of how customers connect, learn, and grow with Zendesk — and education is at the heart of that mission. From onboarding new customers to deepening adoption of AI and advanced CX features, we believe great education fuels great customer outcomes. We’re looking for a strategic, hands-on Senior Manager of Customer Education Programs to design and scale a global learning ecosystem that empowers every Zendesk user — customers, partners, and advocates — to master our products and realize value faster. This leader will build the foundation for free, retention-focused education experiences, evolve Zendesk’s certifications, and connect learning programs to measurable improvements in...