Yanfeng US Automotive Interior Systems I LLC
Novi, MI, USA
Job Summary:
The Manager of IT Systems role is a part of the Product Launch and Engineering COE. As the NA Application Technical Support Lead, this role will be responsible for the daily support of PLM, Launch and Engineering applications in the NA region. They will have a strong understanding of engineering applications, the technical infrastructure, and strong customer focus to support the user community.
Essential functions of the job:
In partnership with the broader IT organization, lead all aspect of application support for the NA region. As need arises, also lead, or coordinate with other leads on global applications and initiatives that require NA involvement.
Responsible for working with IT customers on key issues that otherwise cannot be handled by the standard IT helpdesk support team.
Plan and execute necessary application upgrades, maintenance support, hardware maintenance, and application optimization initiatives.
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