Colonial Parking Inc
WA
Position Summary The Operations Manager is responsible for the daily management of several parking facilities. This position delivers company, client and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for recruiting, scheduling, and managing the performance of the hourly workforce assigned to the facility. Essential Duties and Responsibilities Directs and manages all frontline associates, including supervisors, cashiers, valets, attendants, and custodians on a daily basis. Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees. Directly oversees all day-to-day activities associated with opening, managing, and closing the facility. Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to...