Crawford & Company
Jacksonville, FL
Provides senior-level support for contractor and client inquiries by contacting contractor or client and/or researching necessary information in specific systems and documenting various system applications according to documented procedures. Subject-matter expert in Contractor Connection processes and program requirements related to contractor recruiting and selection of contractors for client programs. Bachelor Degree or an equivalent combination of education and experience, plus 2 years of customer service experience. Cold calling experience is required. Highly proficient and advanced computer skills Highly proficient and advanced internet navigation skills Excellent attention to detail and organizational skills Excellent time management abilities Highly proficient analytical and problem solving ability Excellent written, verbal and oral communication skills Excellent interpersonal skills Strong proven ability to multi-task Accurately analyzes, prioritizes and...