Overhead Door Corporation
Lewistown, PA
Create your legacy with us! For over 100 years, the Overhead Door™ brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team! Supervises and coordinates activities of the Customer Service Department to ensure customer issues/concerns are resolved in an expeditious manner. Develop, implement and maintain strategies and procedures for ordering, order follow-up, customer inquiries, warranty/damage claims, returns, field/technical issues, and customer satisfaction. Provides support to customers and employees on services and pricing.• Demonstrated knowledge of customer service elements. • Strong relationship building and interpersonal skills. • Self confident; self-directed • Ability to communicate findings, make recommendations, and facilitate change. • A leader with excellent communication and interpersonal skills that is effective at influencing at all organizational levels....