RavenTek
Washington, DC
Description:
Job Title: Federal Student Aid Regulatory Case Analyst Department: Operations – Services Reports To: RavenTek Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Public Trust Position Summary The Federal Student Aid Regulatory Case Analyst supports the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes (Title IV), regulations, and established program guidance. This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review. This position is accountable for maintaining high standards of accuracy, documentation integrity, and productivity within a...