Chubb
Chicago, IL
JOB DESCRIPTION Chubb Benefits is seeking a Senior Compliance Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! The Senior Compliance Coordinator is responsible for investigating and resolving complaints involving customers, insurance departments, the Attorney General, the Better Business Bureau, and the Combined President's Office, in accordance with insurance regulations and company guidelines. This role supports the protection of customers, agents, and the company by managing a wide range of complaints related to sales, home office operations, claims, and third-party administrators. Key Responsibilities Investigate the nature of complaints and determine appropriate resolutions. Meet complaint deadlines. Create complaint packets after a complaint has been resolved and responded to. Process record corrections,...